Your privacy matters to us. This policy explains how BMe collects, uses, and protects your information.
Last Updated: August 14, 2026
Welcome to BMe. BMe is a platform that connects customers with beauty service providers and allows users to discover and purchase beauty products and services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the BMe mobile application and related services.
By using BMe, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use BMe, we may collect the following categories of information.
With your permission, BMe may collect location information to help provide location-based services, such as finding beauty providers near you and supporting service delivery.
You can manage location permissions through your device settings.
We may collect information related to bookings and services, including selected services, appointment information, provider information, delivery or service location, and related communications.
When you make a payment through BMe, payment information may be processed by our payment providers. BMe may receive transaction information such as payment status, transaction identifiers, and amounts.
We do not intend to store complete payment card numbers unless explicitly stated at the time of collection.
If BMe allows users or service providers to upload photographs, profile images, service images, product images, or other content, we may collect and store that content to provide the relevant functionality.
We may automatically collect certain technical information when you use BMe, including:
We may use collected information to:
BMe connects customers with independent beauty service providers. Information necessary to fulfill a booking may be shared with the relevant service provider.
Depending on the service requested, this may include information such as your name, phone number, appointment details, service location, and other information necessary to provide the requested service.
BMe may contact you regarding your account, bookings, transactions, service requests, security matters, or customer support inquiries.
If you contact BMe support, we may retain information from your communication so that we can respond to your request and resolve related issues.
Some BMe features may use your approximate or precise location, depending on the permissions you grant.
Location information may be used to:
You may disable location permissions through your device settings. Some features may not function correctly if location access is disabled.
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.
When information is no longer required, we may delete or anonymize it in accordance with our policies and applicable laws.
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
To make a privacy-related request, please contact us using the contact information below.
BMe is not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
BMe may use third-party services to provide functionality such as payment processing, hosting, analytics, authentication, notifications, security, and other technical services.
These third parties may process information according to their own privacy policies and applicable agreements.
BMe may allow service providers or users to submit information, photographs, reviews, service descriptions, product information, profiles, or other content.
By submitting content to BMe, users and providers should ensure that they have the necessary rights and permissions to provide that content.
BMe may display submitted content as necessary to operate the marketplace and provide services.
Depending on the services and infrastructure used by BMe, your information may be processed or stored in countries other than the country in which you live.
Where required, we take reasonable steps to ensure that information receives appropriate protection.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the top of this page.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact BMe support.
BMe – Beauty Services
Email:
support@bme.beloli.com
You can also contact us through the support options available within the BMe application.